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Monday, September 29, 2008

Server Room Monitoring through SMS

ServersCheck was one of the first companies to launch a server and network monitoring system that was entirely web based compared to the full client versions from most other vendors.

Today ServersCheck has innovated again by introducing 2 way sms as part of its 7.14 release. From now on users of the ServersCheck Monitoring Software or Monitoring Appliance can query the monitoring software by sending commands via SMS.

All you need is a mobile phone and a GSM modem connected to the Monitoring Software or Monitoring Appliance.

With this feature the ServersCheck Monitoring Software can not only be accessed through a web browser (HTTP or HTTPS) but also via SMS.

We have made available on our website a free live demo of this new SMS feature:

Monday, September 8, 2008

Comparing server monitoring vendors

Often we get customers asking us how we compare to competitors. This perfectly understandable as one wants to make the best purchase for his budget.

The good news is that most products that have been on the market for quite some time are very decent. The bad news is that there is no objective comparison.

A good vendor will by nature think that he has the best product in his portfolio. So getting an objective comparison is something that is hard to obtain from a vendor. A vendor will emphasize his best features compared to the specific competitor and not always mention others where he might be weaker.

What is the best way to compare? First make a shortlist of vendors based on published information you can find on the websites of the different players, press reviews etc...

Once your shortlist is made, try them out! There is no better way to know if a product is going to work than by installing it in your network and using it in trial mode to do what you require it to do. This is the only subjective way to compare. Indeed your requirement is subjective as it is specific to your organization, needs etc...

There are 2 ways to trial monitoring software: the do-it-yourself approach or the consultant way.

ServersCheck offers a do-it-yourself trial whereby limited support is available using a built-in link from within the software. Do it yourself results in a lower license fee - similar as to why IKEA is able to offer quality furniture at a lower price.

Having a presales team installing a monitoring software in your organization is another option.

Not so long ago we had a customer asking is we could come to their site and implement the trial edition as a big IT company was doing it for "free". We told them that our business model, and low pricing, is based upon a trial whereby you install ad test the software with remote support available. They were disappointed that we couldn't do it. We told them that they wouldn't when they would get the quote for the licensing fees from the big IT company. Their price was 60 times (!) more expensive for a similar solution.

At the end of the day when a vendor sends a presales team on site to implement a trial, then the cost of it will be almost always reflected in the license fees. Those presales consultants have to be paid by someone. You can't expect a company offering a DIY approach to offer the same as a company sending a presales team when the license fee is way less.

Seeing monitoring solutions work in your environment is the best way to compare. You will end up going with the product that appeals you most when working with it.

Monday, September 1, 2008

Monitoring in an appliance - at last

After a long time of preparation and many hours of overtime we managed to get our newest product out right at the deadline: the ServersCheck Monitoring Appliance. Thanks to everyone who contributed on making this launch. It is a big milestone for us and your help was key to making this possible.

Up until today companies wishing to invest into a monitoring solution had to find a software matching their needs. This task isn't an easy one with all the different players on the market. Once a decision was made for a software, one had to look at the hardware requirements and make the necessary purchases: Operating System licenses and server hardware.

With the ServersCheck Monitoring Appliance you get everything in one price: monitoring software, operating system and hardware.

Size Matters

With rooms lacking space in cabinets we had to come up with an appliance that would easily fit in existing companies. It was obvious that size would become a key focus point: making the appliance as small as possible will still filling it with a lot of hardware (80GB HDD, 1GB RAM ...)

Based on the feedback from customers and partners having seen the first prototypes of our appliance, I think that we reached our objective. Everyone was stunned when seeing it the first time. We have tried to bring that sensation online by having a 360 degrees tour of the appliance.
The device has the surface of a traditional CD and a height of 1/3 of a coffee mug. It is small. We haven't seen anything smaller and probably there is but is definitely amongst the smallest out there.

Monitoring goes green

Another hot topic at this moment is the environment. Everybody is now speaking about green data centers without really knowing what is meant with it. Fortunately spiking energy costs have made everyone aware that energy usage should go down. As eletricity is still made using plants producing a lot of C02, reducing the energy need has a double benefit:
- reduces your energy bill
- reduces your CO2 footprint

Feature rich monitoring

It runs the ServersCheck Monitoring Software which is one of the most feature rich monitoring software solutions on the market. The version on board is the Business 100 edition - it allows you to monitor up to 100 items which is sufficient for most SME server rooms.

You can download a trial version of the Monitoring Software off our website.